Rabbit Room Membership 2.1

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Last week when we launched the new membership program, we had some technical issues. Those issues have now been resolved, and we’ve also decided to give a free download of the 2016 Hutchmoot Audio Archive to all new members upon sign-up. Keep reading for more information.

Note: If you attempted to sign up for a recurring gift last week, you may need to try again, even if you got a confirmation email. To be sure your donation was set up, check your account at donate.rabbitroom.com (sign in with the link in the upper right and select “My Donations”). If you see your donation there, you’re all set. If you don’t, please try again.

In the past year, the Rabbit Room has gone through some changes, and today we’re happy to announce some exciting changes to our membership program as well. Before I discuss the new system, however, let me cover the basics for those who might be new to the membership idea.

The Rabbit Room is committed to fostering community by drawing people together around faith, art, music, and story. We approach that mission in a number of ways: live music, conferences, Bible studies, book publishing, writer’s groups, discussions of books and music and film, etc.

For years, readers asked for a way to support the Rabbit Room’s mission beyond merely shopping in the store and attending events. In the beginning we were a for-profit organization and couldn’t easily accept donations, so the Rabbit Room Membership program was our solution. In exchange for a yearly fee, we offered a number of benefits, but the primary purpose was to provide an avenue for those who felt called to give financially.

The program gained a core of loyal members and we’re thankful for each and every one of them.

Last year, the Rabbit Room made the transition from a for-profit company to a 501(c)(3) non-profit organization, meaning that we are now able to accept tax-deductible donations. However, with this evolution the combination of the membership program with the fundraising program became confusing—both to us, and to our readers and supporters. Today’s restructuring of the membership program is our solution to that confusion.

What is the purpose of the new membership program?

In the Rabbit Room, we believe that community nourishes art, and art nourishes community. If you share that belief and want to be a part of helping the Rabbit Room in its mission of drawing people together through the books we publish, the articles we write, the events we plan, and the art we create, then consider becoming a member and helping us to make those things a reality.

How do I become a member?

We welcome supporters to visit donate.RabbitRoom.com and make a one-time donation in the amount of their choice—but if you’d like to get involved in a bigger way, consider joining the membership. When you begin a monthly recurring donation of $25 or more, we’ll immediately send you a “Thank You!” gift in the form of a hand-made Rabbit Room Mug, a membership card (which grants discounted admission to the Local Show—not to mention powers of great and terrible insight), and a download of last year’s Hutchmoot Audio Archive (over 20 hours of recorded sessions).

Then, each quarter of the year that you continue your monthly donation, we’ll send you an additional gift of our choosing as a way of showing our appreciation for your continued support. Quarterly gifts may be a book or a CD or any number of things (it’ll be a surprise). You are, of course, welcome to cancel your recurring donation at any time.

What about my discount in the store?

Store discounts are no longer a part of Rabbit Room membership. But wait! If you’ve been in the store lately, you may have noticed that each purchase now earns you reward points. You can save up these points and redeem them for anything in the Rabbit Room Store. This reward program is available to everyone, and our goal is to provide a system that effectively replicates the 15% membership discount for those who shop in the store often. As an added bonus, we’ve backdated everyone’s rewards to credit you with reward points for purchases made since the beginning of 2017. Visit your account page to see what your balance is. Save up your points. Get free stuff!

But what if I’m already a member?

Good news! Existing memberships remain unchanged until they expire. Your store discount will continue to work (and you’ll be earning reward points!). When your yearly membership term expires, you can set up a new membership with the new system. But there’s no need to wait, you can sign up for the new membership system any time you like by visiting donate.RabbitRoom.com.

I support the Rabbit Room’s mission and just want to help.

We understand that some people just want to offer support and don’t want anything in return. If that’s the case, you can set up a recurring donation at any time and opt out of the membership program.

I’m already a monthly donor. What about me?

Thank you! Those who are already recurring donors have been granted membership status. Expect your mug and membership card in the mail soon.

And a final word…

We want to say thank you to all the many members who have supported us (and who continue to support us) over the years. Your support is having a very real impact. Rabbit Room Press is publishing three beautiful new titles this year—and we have supporters like you to thank. The Local Show is now in its third year and continues to grow—and we have supporters like you to thank. Hutchmoot has burst at the seams and is growing into a whole new vision—and we have all of you to thank. Those are just the most visible effects of the support you’ve given us over the years. There are a million other little things that we couldn’t do without you and we’re humbled and grateful for the trust you’ve placed in us and in the work we’re called to do for the Kingdom. So thank you, sincerely.

If anyone has any questions, please don’t hesitate to ask in the comments.

Sign Me Up

Pete Peterson is the author of the Revolutionary War adventure The Fiddler’s Gun and its sequel Fiddler’s Green. Among the many strange things he’s been in life are the following: U.S Marine air traffic controller, television editor, art teacher and boatwright at the Florida Sheriffs Boys Ranch, and progenitor of the mysterious Budge-Nuzzard. He lives in Nashville with his wife, Jennifer, where he’s the Executive Director of the Rabbit Room and Managing Editor of Rabbit Room Press.


15 Comments

  1. Suzanne Tietjen

    I imagined it might change and this sounds good. I didn’t see the HM audio download mentioned. I missed HM and waited to buy the tape in the event it was again a membership perk. I guess it isn’t.

    I’ve been a member since you started doing that but I’m not sure I can do $300/year. I’ll support Rabbit Room as I’m able though. Thanks for all you do!

  2. Dana Daggett

    @danadaggett

    Hello,

    I signed up for the monthly donation, but I didn’t have my glasses on and missed the check mark for covering the processing fees and checked it one second too late after submitting…when I try to resubmit there is an error.  Can you correct that on your end or cancel it out totally so I can resubmit with the transaction fees covered?

  3. Laure Hittle

    @mrs-hittle

    i went to increase our monthly donation and did not see a checkbox to cover processing fees. It was there when i first set up our donations, though. i don’t want to assume i know the math and just add that processing fee manually. Is that missing checkbox one of the known issues? Will increasing our monthly donation automatically enroll us in the membership, even though the editing screen for existing donations doesn’t show the membership options? Would it be better if i canceled our current plan and started a new one from the membership screen?

    You guys are so good to us. i love the idea of a SURPRISE. 🙂

  4. Pete Peterson

    @pete

    Due to a system issue, we’re unable to process new recurring donations at all. So if you’ve tried, it hasn’t worked. Believe me when I say I’m frustrated. We’re working to resolve it as quickly as possible.

  5. Jake

    I’m just curious, as a tax-exempt non-profit, what are the finances of these donations going to? It might be beneficial in terms of visibility to explain where the money goes. Even above there isn’t a lot of clarification. I’ve loved what y’all have done since this launched, but I find this change a little odd.

  6. Pete Peterson

    @pete

    Great question, Jake. And if it’s not clear to you, I’m sure you aren’t the only one, so we’ll be working to clarify these things.

     

    Over the past decade, the Rabbit Room has grown from a simple blog to a busy organization with multiple programs, and for most of those ten years, we did it with a single full-time staff member. Last year we came to the conclusion that in order for the Rabbit Room to continue to offer content and programs like Hutchmoot, The Local Show, The Rabbit Room podcast, Bible studies and art classes at North Wind Manor, articles, interviews, reviews, premieres, videos, music, and the growing catalogue of Rabbit Room Press titles, we had to evolve and expand our infrastructure. We thought long and hard about whether we felt called to run a growing business of selling books and music to a niche market, or whether we felt called to pursue a mission of drawing people together for the Kingdom, while using art, music, books, and events as tools to that end. We realized pretty quickly that we are in fact a missional organization, and the outworking of that is our reconstitution as a 501(c)(3) non-profit.

    That means we rely on the support of our readers, our audience, our generous donors, to fund the many different arms of the Rabbit Room. Donations pay for musicians to play at the Local Show (no, ticket sales don’t cover everything). Donations pay for speakers at Hutchmoot. Donations pay for the development of Rabbit Room Press titles like Every Moment Holy. Donations help make art classes and writers’ groups a reality. We hope that our donors will one day help build a permanent public space for the Rabbit Room (and its community) to inhabit in Nashville. Yes, many of these programs result in the creation of art or events that generate income, which in turn bolsters the organization, but we absolutely cannot continue to offer the programs we’ve offer (and are developing) without the financial support of the community. For some people, this means they support our work by buying books or paying for admission to concerts or conferences. For others, this means direct financial support. Without the gracious support of both of those groups, the Rabbit Room will very likely evaporate.

    We did experiment with giving people the opportunity to directly support specific programs (“Your donation of $50 helps pay for one musician at the Local Show” for example, or the Every Moment Holy page), but found that the variety of choice was often either confusing or overwhelming. One of the goals of the membership program is to simply, to give people who want to support our mission one chief avenue of doing so.

    At the end of the day, we believe in what we’re doing. We believe that putting good things into the world can, and will, draw people toward Christ and toward the coming Kingdom. Whether you decide that you want to support the Rabbit Room financially or not, we’re glad you’re here, and we hope you stick around.

  7. Reagan Dregge

    @rdregge

    I clicked to ‘Become a Member’ through the Every Moment Holy campaign and set up a $25 Recurring Donation – does this qualify me for membership? I thought it would, but none of my email receipts say anything about membership and I’m wondering how long it takes to process/receive access to the 2016 HM Audio Archive download? No hurry, just curious. Thank you!

  8. Pete Peterson

    @pete

    Reagan,

    Yes! Anyone who sets up a $25 recurring gift is a member. Your membership package and download instructions will follow in a few days once we’ve had a chance to set up your membership in our system.

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